Bring a room list to the walkthrough
Start with reception, waiting areas, restrooms, staff rooms, administrative offices, and any patient-care spaces proposed for service. Describe how each space is used and when it can be accessed.
Ask the practice’s responsible lead to identify tasks retained by clinical staff, including between-patient work and care equipment. The proposal should show the cleaning contractor’s tasks and exclusions room by room.
Ask for a process you can review
Request the proposed product list, intended uses, label directions, cleaning sequence, and responsibilities for storage and supplies. The practice should approve the approach for its surfaces and protocols.
Cleaning and disinfection are different tasks. CDC distinguishes nonpatient-care areas from surfaces requiring disinfection. Read our products and responsibilities guide for the source references and questions to discuss with your infection-prevention lead.
Review records relevant to the work
Ask which training, insurance, site orientation, and hazard-control records are applicable to the proposed assignments. Have your insurance contact review requested coverage and any endorsements; a certificate by itself does not add coverage.
Bloodborne-pathogen obligations depend on occupational exposure. Ask the employer how it evaluates assigned tasks and addresses applicable requirements. OSHA’s standard is the primary reference; avoid relying on a general “compliant” badge.
Make the daily handoff clear
- Confirm the last appointment, occupied areas, and approved cleaning window.
- Identify who handles an urgent spill or concern during patient hours.
- Agree on keys, alarms, restricted rooms, and lockup responsibilities.
- Keep patient information and confidential screens out of photographs.
- Specify who receives a missed-task report and how follow-up is recorded.
Do not assume that a nightly cleaning contract covers daytime clinical needs. If you need additional coverage, identify those tasks and review them separately.
Compare proposals on the same basis
Use the same room list, frequency, products, and exclusions for each bidder. Compare the schedule, supervision approach, consumables, specialty floor work, documentation, and change process along with the price.
Ask how the initial visits will be reviewed and what happens if a room is unavailable. Confirm that changes are approved before additional work is performed. Portal access and inspection reporting, when offered, should be described in the written plan.
Prepare an Oasis Cleaning request
Send the practice location, approximate area, room mix, preferred schedule, and proposed cleaning tasks. Share site requirements early so we can review scope and availability.
Do not include patient information, security codes, or confidential documents in the request. Specialized clinical work is subject to a separate review of scope and qualifications.