How Oasis Cleaning handles quote, contact, and website data.

1. Information we collect

We collect information in a few basic ways:

• Information you provide directly. This can include your name, company, phone number, email, property address, requested service, timing, scope details, and any files, photos, plans, or notes you send through forms, email, or other direct communication.
• Information related to service support. If you become a customer, we may keep records tied to walkthroughs, approved scope, billing contacts, service communication, and project history.
• Website and device information. Like most websites, we may receive technical information such as browser type, pages viewed, referring URLs, approximate location derived from IP, and device or identifier information used for analytics, measurement, reliability, and fraud prevention.

2. How we use information

We use information to run the website and support legitimate business operations, including to:

• respond to quote requests, walkthrough requests, contact messages, and phone inquiries;
• review service fit and prepare estimates or next-step recommendations;
• schedule visits, coordinate active work, and communicate during service delivery;
• maintain records related to customer support, billing, and operational follow-through;
• understand site performance, page usefulness, and conversion activity;
• protect the site, investigate abuse, and comply with legal obligations.

3. Cookies, analytics, and advertising measurement

Our website may use cookies, pixels, log data, and similar technologies to keep the site working, understand usage, and measure business outcomes like quote and contact submissions.

• Essential site functions. Some technologies support navigation, form behavior, and general site stability.
• Analytics. We use Google Analytics to understand page performance, user flow, and general website usage.
• Conversion measurement. We use Google Ads measurement tags to understand whether ads or site visits lead to quote requests, contact submissions, or related business actions.

You can manage cookies through your browser settings. Some site features may work differently if essential technologies are blocked.

We do not sell personal information through this website. Depending on the law that applies to your request, you may also have additional rights regarding certain targeted advertising or sharing activities.

4. How we share information

We share information only when there is a legitimate operational, service, or legal reason to do so. That may include:

• Service providers. Providers that help us host the site, receive inquiries, send communications, process analytics and measurement, or support related business operations.
• Service delivery partners. When necessary to deliver an approved scope, we may share relevant job details with staff, contractors, or service partners involved in the work.
• Legal, safety, or business protection needs. We may share information if required to comply with law, enforce agreements, protect rights, prevent fraud, or address safety issues.

5. How long we retain information

We keep information for as long as reasonably needed for the purposes described above, unless a longer period is required by law, accounting standards, insurance needs, or dispute resolution requirements.

6. Your choices and privacy requests

Depending on applicable law and the nature of the data we hold, you may ask us to:

• confirm whether we process certain personal information;
• provide access to or a copy of certain information;
• correct inaccurate information;
• delete certain information;
• review or explain certain data practices related to your request.

To submit a request, email info@oasiscleaning.us or use our contact page. We may need to verify identity or request context before completing some requests.

7. Security

We use reasonable administrative, technical, and organizational measures to protect information from unauthorized access, loss, misuse, or disclosure. No system can guarantee absolute security, so please use care when submitting information online and only send what is needed for the request.

8. Children's privacy

This website is intended for adults, businesses, and property-related service inquiries. We do not knowingly collect personal information from children under 13 through this website.

9. Changes to this policy

We may update this privacy policy as our website, services, providers, or legal obligations evolve. When we do, we will update the effective date at the top of this page.

10. How to contact us about privacy